customer care number sbi state bank of india
1800 11 2211 or 1800 425 3800
customer care policy sbi state bank of india
At SBI, we value our customers and prioritize their satisfaction. Our customer care policy is designed to ensure that our customers receive the best possible service, and that their queries and grievances are addressed in a timely and efficient manner.
1. We strive to provide our customers with a personalized service experience. Our team of customer service representatives is available to answer any queries or concerns that customers may have.
2. We strive to provide timely and accurate information to our customers. We are committed to responding to customer queries within 48 hours.
3. We are committed to resolving customer grievances in a timely manner. We have a dedicated team to handle customer grievances and complaints, with the goal of resolving them within 24 hours.
4. We offer a range of channels for customers to contact us, including phone, email, and online chat.
5. We have a dedicated team to handle customer feedback, which helps us to continuously improve our services.
6. We strive to maintain the highest standards of customer service, and are committed to providing our customers with the best possible experience.